Gaming at kella 88 is all about fun — no stress, no fear. We believe responsible play is the foundation of a truly enjoyable experience. That's why we offer dedicated tools and support to help you stay healthy and happy.
We offer dedicated tools and features to keep your gaming experience safe and enjoyable.
You can set daily, weekly, or monthly deposit limits yourself. Limits take effect immediately once set. Increasing a limit requires a 24-hour waiting period — this delay is intentional and designed to protect you.
Decide in advance how long you want to play. When your set time is up, kella 88 will automatically alert you and log you out if needed — protecting you from unintentionally playing for hours on end.
If you feel you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. You won't be able to log in during this time, removing the temptation to make impulsive decisions.
If you feel you need a longer break from gaming, you can apply for a permanent self-exclusion lasting from 6 months to 5 years. No promotional messages will be sent to you during this period.
You can review your full gaming history, win/loss stats, and time spent at any time. Understanding your own patterns is the first step toward responsible gaming.
Registration and gaming at kella 88 are strictly for users aged 18 and above. Age is verified through our KYC process. Parents and guardians are encouraged to use parental control software on shared family devices.
If you feel something is wrong, contact our support team right away. We don't judge — we help.
Responsible gaming means enjoying gaming on your own terms — you stay in control, not the game. At kella 88, we see gaming as a healthy form of entertainment, much like watching a film or playing cricket. It's a hobby, a source of enjoyment.
Awareness is the foundation of responsible gaming. If you clearly know how much time you're spending, how much money you're putting in, and whether that spending is within your means — you're already playing responsibly.
Kella 88's philosophy is simple: we want every member to be happy. A happy player is our true measure of success. That's why we never compromise when it comes to promoting responsible gaming.
Everyone plays a little longer than planned sometimes — that's normal. But certain signs may indicate that gaming is becoming a problem. If two or more of the following apply to you, it may be worth taking a closer look:
Experiencing these signs doesn't mean you're weak — it's a common issue and help is available. kella 88 is here to support you every step of the way.
At kella 88, you can set your own limits at any time through your account settings. The table below outlines the different types of limits available and how each one works:
| Limit Types | Effective Time | Waiting period to increase |
|---|---|---|
| Daily Deposit Limit | Immediate | 24 Hours |
| Weekly Deposit Limit | Immediate | 7 Days |
| Monthly Deposit Limit | Immediate | 30 Days |
| Session Time Limit | Immediate | 24 Hours |
| Maximum Bet Limit | Immediate | 7 Days |
| Cooling-Off Period | Immediate | Automatically at the end of the period |
Lowering a limit takes effect immediately, but increasing one requires a waiting period. This rule protects you from overspending in the heat of the moment.
Self-exclusion is the strongest protective measure kella 88 offers. If you feel you need an extended break, this option is available to you.
Once self-exclusion is active, it cannot be reversed before the period ends. During this time, logging in, making deposits, and all gaming activity will be fully blocked, and no promotional communications will be sent.
Problem gaming is often noticed first by family or those closest to the person. If you spot these signs in someone you know, there are a few things you can do:
If a family member requests account restrictions on someone's behalf, kella 88 will provide full assistance while keeping all information strictly confidential.
Problem gambling is a recognised behavioural health condition and it is treatable. Below are several sources of support available to you:
Our specially trained support team is available 24/7, every day of the week. Reach out via live chat or email and they will listen to your concerns in complete confidence and help you take the right next steps.
Consulting a mental health professional or counselor is the most effective step you can take. A number of government and private organizations in Bangladesh offer these services.
Talking to others who've been through the same thing can often be the most effective form of support. International organisations like Gamblers Anonymous also offer assistance online.
Asking for help takes courage. Reach out to the kella 88 support team by email: [email protected] — We're always here.
Answer the following questions honestly. If you answer "Yes" to more than three, it may be time to talk to us.
Have you ever spent more than your set budget and felt regret afterwards?
Have family or friends expressed concern about your gaming habits?
Do you chase losses by placing more bets to try to win back what you've lost?
Do you feel restless, irritable, or uneasy when you're unable to play?
Have you skipped work, studies, or family responsibilities because of gaming?
Have you ever borrowed money or gone into debt to fund your gaming?
If more than three answers are "Yes", please contact our support team or use the cooling-off or self-exclusion options in your account settings. We're here for you.
Join kella 88 and enjoy a healthy, fun gaming experience with the help of our responsible gaming tools.