Privacy & Security

Kella 88 Privacy Policy — How Your Information Is Protected

Protecting your personal information is our top priority at kella 88. This privacy policy clearly outlines what data we collect, why we collect it, and how it is used.

Last Updated: January 2026 SSL Encrypted Bengali
What This Policy Covers
  • Types of data collected
  • Purpose of data use
  • Cookies & Tracking
  • Third-Party Sharing
  • Data protection methods
  • Your Rights
Core Commitment

How We Protect Your Privacy

Kella 88 believes every member's personal data belongs to them. Our privacy policy is built on that principle.

SSL Encryption Protection

All your information is protected with 256-bit SSL encryption. No one can read or alter your data during transfer.

Data is never sold

Kella 88 never sells your personal information to third parties. Your data is used solely to improve our services and maintain platform security.

Secure data storage

Your information is stored on internationally certified secure servers. Regular security audits ensure your data remains protected at all times.

Transfer Controls

You can view, correct, or request deletion of your information at any time. kella 88 gives you full control over your data.

Cyber Threat Prevention

Your information is protected from cyber threats through advanced firewalls, DDoS protection, and real-time monitoring.

Adherence to International Standards

Kella 88 complies with international data protection regulations. Our privacy policy is regularly reviewed and updated to ensure the highest level of protection.

Important: By creating an account or using the kella 88 platform, you are considered to have accepted this privacy policy. We recommend reading it in full before you get started.

1. Introduction & Scope

Kella 88 is an internationally licensed online gaming platform operated specifically for players in Bangladesh. This privacy policy applies to the kella 88 website, mobile app, and all associated services.

The purpose of this privacy policy is to clearly inform you about what personal data kella 88 collects, how that data is used, who it may be shared with, and what rights you have over your information.

We believe transparency is the foundation of trust. That is why kella 88 is always open and honest with its members. There are no hidden terms in this policy.

2. Information We Collect

Kella 88 collects only the information that is necessary. The different types of data we collect are explained below:

Registration details

  • Full name and date of birth (for age verification)
  • Mobile Number & Email Address
  • Current address and district
  • Preferred language and currency

Verification Information (KYC)

  • Copy of national ID or passport
  • Proof of address (utility bill or bank statement)
  • Selfie or Video Verification (if required)

Transaction & Gaming Information

  • Deposit and withdrawal history
  • Partial payment method details (not the full account number)
  • Gaming history and betting records
  • Bonus Claim & Usage Information

Automatically Collected Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Session Duration & Pages Visited
  • Cookie and local storage data

Kella 88 never stores your full payment card number or banking password. This information is processed exclusively through secure payment gateways.

3. How Your Information Is Used

Kella 88 uses your information only for specific, lawful purposes. Each of those purposes is explained in detail below:

Purpose of Use What Data Is Used Legal Basis
Account Management Name, mobile number, email Contractual requirements
Identity Verification NID, passport, photo Legal Obligation
Payment Processing Payment details and address Contractual requirements
Fraud Prevention IP, device, and transaction history Legitimate interests
Promotional Communications Email, mobile Consent
Service Improvement Gaming behavior and preferences Legitimate interests

You can opt out of promotional emails or SMS at any time by contacting our support team. However, communications related to account management and security cannot be disabled.

4. Cookies & Tracking Technologies

Kella 88 uses cookies and similar technologies on its platform. These store small files in your browser that help improve the quality of our services.

Cookie Types

  • Essential Cookies: Login sessions and security tokens — the platform cannot function without these
  • Functional Cookies: Remembers your language, timezone, and preferences
  • Analytics cookies: Used to understand which pages are visited most
  • Marketing cookies: To show relevant offers — you can turn this off

You can disable cookies through your browser settings, though doing so may limit some platform features.

5. Sharing Information with Third Parties

Kella 88 never sells your information. However, limited data may be shared with trusted partners in certain circumstances:

  • Payment Provider: Necessary information is shared with bKash, Nagad, Rocket, and banks to process transactions
  • Game Provider: Gaming history may be shared with technology partners for Live Casino and slots games
  • Security services: Technical data shared with fraud detection specialists
  • Law Enforcement Agencies: To comply with valid court orders or assist in legal investigations

Only the minimum necessary data is shared in all cases, and third parties are not permitted to use that information for any other purpose.

6. Data Security Practices

Kella 88 protects your information through multiple layers of security:

  • Encryption: All data, both at rest and in transit, is protected with AES-256 encryption
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your login
  • Regular security audits: External security experts conduct regular vulnerability assessments
  • Access controls: Only authorized personnel can access specific data
  • Data Backup: Secure backups are maintained across multiple geographic locations
  • Incident Response: In the event of a security incident, affected members will be notified within 72 hours

You also play a role in keeping your account secure — use a strong password and never share your login details with anyone.

7. Your Rights

As a kella 88 member, you have the following rights over your personal information:

  • Right to know: You can find out what information we hold about you
  • Right to Rectification: You may request corrections to any inaccurate or outdated information
  • Right to Deletion: You may request deletion of your data under certain circumstances
  • Right to restrict processing: In certain cases, you can request that data processing be temporarily paused
  • Right to portability: You can receive your information in a structured format
  • Right to Object: You can opt out of marketing communications

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days. Please note that some data may need to be retained for a set period due to legal obligations.

8. Child Protection Policy

Kella 88 strictly prohibits registration and use by anyone under the age of 18. We do not knowingly collect any information from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all collected data will be permanently deleted.

If you believe your child is using kella 88, please contact our support team immediately.

9. How Long We Retain Your Data

Kella 88 does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For as long as the account is active, and for 5 years after closure
  • Transaction Records: Minimum 5 years as required by legal obligation
  • KYC Documents: Up to 7 years after account closure
  • Gaming History: For as long as the account is active, and for 2 years after closure
  • Cookie Information: Session cookies are cleared when the browser is closed; persistent cookies last up to 1 year
  • Support Contact: 3 years from the date of last contact

Once the retention period expires, data is securely deleted or anonymized.

10. Changes to the Privacy Policy

Kella 88 may update this privacy policy from time to time. For significant changes, we will notify you by email or through an in-platform notification.

Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. Please check this page regularly to stay informed.

This privacy policy was last updated January 2026 This has been updated. If you have any questions, please get in touch with our support team.

Frequently Asked Questions

Privacy Policy FAQs

No, kella 88 never sells your personal data to third parties. Your information is used solely to operate our services, maintain security, and meet legal obligations.

Yes, you may request that your data be deleted. However, certain information — such as transaction records and KYC documents — must be retained for a specified period due to legal obligations. Please contact our support team to submit a request.

No, kella 88 does not store full payment card numbers or banking passwords. All payment information is processed through a secure, PCI-DSS certified payment gateway.

You may click the "Unsubscribe" link at the bottom of any promotional email, or contact our support team and you will be removed from the marketing list within 24 hours.

Yes. If a security breach affects your data, kella 88 will notify you via your registered email and mobile number within 72 hours and advise you on protective measures to take.
Start gaming safely

Your Data Is Secure — Join kella 88 Today

Your privacy is our responsibility at kella 88. Enjoy gaming in a safe environment — register today.

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